Who Charges What on a BetNinja Payment for Players in Canada
We charge no fee on deposits or withdrawals. Any cost you see belongs to someone else: your bank or card issuer, the wallet provider or, for Bitcoin, the network. The cashier shows the currencies open to your account and the minimum deposit, minimum withdrawal and ceilings for each method.
Who may charge, method by method
| Method | Our fee | Who else may charge | Time after our approval |
|---|---|---|---|
| Interac | None | Your bank, under its own terms | Shown in the cashier |
| Visa, Mastercard | None | The card issuer | 3 to 5 banking days |
| Apple Pay, Google Pay | None | The issuer of the card in the wallet | Shown in the cashier |
| MiFinity | None | The wallet provider | Up to 48 hours |
| Bank transfer | None | Your bank | 5 to 7 banking days |
| Bitcoin | None | The network | Up to 24 hours |
An assumed deposit of CAD 1,000 costs the same on our side by bank transfer or by Bitcoin: nothing. The difference is the wait on the way back, five to seven banking days against up to 24 hours after approval.
Worked example: what a CAD 200 deposit and withdrawal cost
Take a deposit of CAD 200 by card and a withdrawal of the same amount.
| Step | Our fee | Third-party cost | Result |
|---|---|---|---|
| Deposit CAD 200 | CAD 0 | Issuer fees, if any | CAD 200 in the account |
| Stake the deposit once | Not a fee | Not applicable | CAD 200 of stakes before payout |
| Withdraw CAD 200 | CAD 0 | Issuer fees, if any | CAD 200 sent after our approval |
| Card time | Not a fee | 3 to 5 banking days | Money arrives |
With the welcome offer matched in full, the balance is CAD 400 and the wagering target is 30 times CAD 400, which is CAD 12,000. That target is the real cost of an offer, paid in stakes, not fees.
For a Bitcoin withdrawal the sum has a third line: the network fee comes off the amount you receive, and the time after our approval is up to 24 hours.
Bitcoin and other coins: the network’s share
Besides Bitcoin, independent reviews list Ethereum, Litecoin, Tether and Ripple, and the cashier shows which are open to you. Send only the coin and network the cashier shows; for a withdrawal, give your own wallet address. The network fee comes out of the amount sent, so you receive that much less. After our approval a coin payout takes up to 24 hours plus the network’s confirmation, and the first one still needs the documents: ID, proof of address from the last three months and proof that the wallet is yours.
Refused attempts and what to try
- A declined card usually means the issuer blocked a casino payment or the card is not in your name.
- A Bitcoin transfer that does not arrive is usually the wrong coin or network.
- CashtoCode cannot receive a withdrawal.
- Check the transaction history for the date, amount and status, and write to live chat or [email protected] if the status has not moved after the method’s time.
- A different method works better than repeating the same attempt.
Switching route: card, mobile wallet or bank
| If this happens | Switch to | Effect on the wait |
|---|---|---|
| A card is refused by its issuer | Interac, Apple Pay, Google Pay or bank transfer | Another source that does not depend on the issuer’s casino block |
| You want the money back quickly | Bitcoin or MiFinity | Up to 24 hours or up to 48 hours after approval |
| You have no card in your name | Bank transfer from an account in your name | Five to seven banking days after approval |
| You hold a CashtoCode voucher | Another method for the withdrawal | CashtoCode takes deposits only |
Statuses and what moves them
| Status | Why it sits there | It moves when |
|---|---|---|
| Pending | A first request while documents are checked, or a deposit not yet staked once, or an open bonus | Accepted documents, a deposit staked once and completed bonus wagering |
| Approved | The amount has gone to your method and the method’s clock runs | Cards 3 to 5 banking days, MiFinity up to 48 hours, bank transfer 5 to 7 banking days, Bitcoin up to 24 hours |
| Paid | The bank, issuer or network has delivered it | Nothing further; the history shows the date |
Our review time and the method’s time are separate, so a payment approved today can still need banking days to arrive. A welcome tier needs a deposit that reaches the minimum shown in the cashier and an activation before you confirm, and any method an offer excludes is named in its terms.
Verification and the name rule
Documents
The first withdrawal triggers verification: a passport, driver’s licence or national ID, a utility bill or bank statement from the last three months and proof that the method is yours.
The rule behind it
A method in someone else’s name is refused. The deposit must also have been staked at least once.
Ceilings for standard and VIP accounts
When a balance is large, the ceilings set the pace. Standard accounts have daily, weekly and monthly ceilings, which the cashier shows for your method, and invited VIP players can be offered higher ones. On standard accounts the weekly ceiling is four times the daily one, and the monthly ceiling is twelve and a half times.
- A balance that fits inside the daily ceiling can be requested within one day.
- A balance above the daily ceiling cannot leave the account within a single day.
- A balance above the weekly ceiling cannot leave within one week, and one above the monthly ceiling not within one month.
Every payout then waits for the method’s own time. If you expect a large payout, you can ask live chat about higher ceilings for VIP accounts, which we grant by invitation.
FAQ – BetNinja
On the first deposit or the first withdrawal. A bank statement showing your name next to the payment is the usual proof.
No. Each method’s time starts after our approval; the pending and verification stage comes before it and has no fixed length.
Yes. Every withdrawal is subject to identity checks, and none is processed until verification is complete.
No. A payout requested to another method is one of the three reasons we decline or delay a withdrawal; the other two are unmet wagering and incomplete verification.
Bitcoin and Tether are named for withdrawals. Copy the address and network the cashier shows for that coin before you confirm.
Revolut is among the methods listed for our cashier. Whether it is open to your account is shown in the cashier when you pay.
Yes. In some cases we ask for a selfie or a short verification call before the first withdrawal is approved.